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Kraków City Pass - Reviews

Rating of the activity

6.60 / 10

6.5833333333333 72 reviews | 1,053 travellers

Customer scoring

Type of traveler

Traveling alone (15)

Couple (21)

Group of friends (9)

With small children (3)

With older children (6)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 19 / 2026

Mosè

Italy

I travelled with friends

2-day pass for 2 people 19/20-2026. The only museum I managed to enter with the pass was the Muzeum Czartoryskich Oscar Schindler's factory, even though it had the krakow pass symbol I had to pay the entrance. So also at the museum of the old synagogue. I was disappointed

I travelled with friends

In the description of the activity we attached a PDF file in which everything included in the pass is specified. The opening hours of the sights included in the pass are established by the respective organisation that manages each one of them. We apologize for any inconvenience this may cause.

Aug / 15 / 2026

Paco Pla Cortés

Alcoi, Spain

I travelled with my partner

Fatal. Nunca en mis viajes me había pasado esto. Compre dos tarjetas y resulta que no podías entrar en casi ningún museo. Tuve que abonar todas las entradas. Es una forma de engañar a la gente. Siempre he contratado en esta agencia y nunca he tenido problemas. Les rogaría me devolvieran el dinero para buen nombre de su empresa y devolver mi confianza con ustedes. Saludos

Terrible. This has never happened to me before in all my travels. I bought two passes and it turns out I couldn't get into almost any museums. I had to pay for all the entrance fees. It's a way of ripping people off. I've always booked through this agency and never had any problems. I would be grateful if you could refund my money to restore your company's reputation and regain my trust. Regards

I travelled with my partner

En la descripción de la actividad incluimos un archivo adjunto en el que se especifica todo lo incluido en el pase. Los horarios de apertura de los lugares a visitar y la disponibilidad los establece la gestora de cada uno. Sentimos las molestias que esto pueda ocasionar. Translate this opinion into English.

The activity description includes an attached file detailing everything included in the pass. Opening hours and availability for each site are determined by its manager. We apologize for any inconvenience this may cause. Opinion translated. Show original.

Aug / 04 / 2026

Gonzalo Peris Carvajal

Spain

Jul / 24 / 2026

Anonymous

May / 27 / 2026

Giuliano

Italy

I travelled with my partner

Molto comoda e utile Translate this opinion into English.

Very convenient and useful Opinion translated. Show original.

I travelled with my partner

May / 06 / 2026

Mauricio Lara Salazar

Ciudad De México, Mexico

I travelled with my partner

Resultó muy útil para entrar a los museos Translate this opinion into English.

It proved very useful for entering museums. Opinion translated. Show original.

I travelled with my partner

Apr / 25 / 2026

Romina

Italy

O si fanno la maggior parte di quei musei altrimenti non ne vale la pena. E mi hanno detto che non era valido per il museo sotterraneo!!

Either you visit most of those museums, or it's not worth it. And I was told it wasn't valid for the underground museum!!

Ci dispiace se qualche aspetto del tour non è stato all'altezza delle tue aspettative. Ne terremo conto per continuare a migliorare il servizio che offriamo.

Feb / 18 / 2026

Anonymous

Aug / 18 / 2026

Giulia

Perugia, Italy

I travelled with small children

La card vale solo per vedere il Museo che ospita la Dama con l’Ermellino saltando la chilometrica fila, e il Museo Ebraico dell Galizia, per il resto non vale la pena. Da non fare assolutamente quella con i trasporti inclusi.

The card is only valid for visiting the museum housing the Lady with an Ermine, skipping the miles-long line, and the Jewish Museum of Galicia; otherwise, it's not worth it. Definitely don't get the one with transportation included.

I travelled with small children

Ci dispiace che la card non abbia soddisfatto le tue aspettative. La card è progettata per offrire accesso prioritario a diverse attrazioni, ma comprendiamo che possa non essere adatta a tutti. Ti ringraziamo per il tuo feedback e lo terremo in considerazione per migliorare i nostri servizi. Translate this opinion into English.

We're sorry the card didn't meet your expectations. The card is designed to offer priority access to various attractions, but we understand it may not be suitable for everyone. We appreciate your feedback and will take it into account to improve our services. Opinion translated. Show original.

Aug / 11 / 2026

Mark Wayne

Festus, United States

I travelled with friends

Terrible! I received and activated my Krakow cards, but they were useless! No access to museums, no tram acceptance. These cards were a rip-off!! I want a refund!

I travelled with friends

We have checked with the supplier and confirmed that they are fully operational. We apologise for any confusion regarding their use.

Apr / 24 / 2026

Jean Rosalind Myatt Matt

United Kingdom

I travelled with friends

Museum antropology was excellent but they didnt recognise civitasis and we had to pay in full, despite this museum being listed on our 3 day pass.

I travelled with friends

In the description on our website, we list all the attractions included in the pass. We’re sorry you didn’t see that earlier.

Mar / 14 / 2026

Ugo Silvio

Livorno, Italy

I travelled with my partner

Non serve a nulla. I migliori musei devi pagarli a parte. Non compratelo.

It's useless. You have to pay extra for the best museums. Don't buy it.

I travelled with my partner

Ci scusiamo se i migliori musei non sono inclusi nel prezzo dell'attività. Nella descrizione indichiamo chiaramente cosa è incluso e cosa no. I prezzi per i servizi non inclusi sono informativi e possono variare senza preavviso, ma ci impegniamo a mantenerli aggiornati.

Aug / 25 / 2025

Marco Antonini

Bologna, Italy

I travelled by myself

Cracovia card molto utile, in 7 giorni sono riuscito ha visitare TUTTI i musei compresi nella Kraków card, è stata una vacanza molto bella, il mio primo viaggio fuori dall'italia è il fatto di aver potuto visitare tutte queste attrazioni e musei gratis ha reso tutto molto più bello e indimenticabile Translate this opinion into English.

The Krakow card is very useful. In 7 days I managed to visit ALL the museums included in the Krakow card. It was a wonderful holiday. It was my first trip outside of Italy and the fact that I was able to visit all these attractions and museums for free made everything much more beautiful and unforgettable. Opinion translated. Show original.

I travelled by myself

May / 31 / 2025

Anonimo

Messina, Italy

I travelled with my partner

La card consente di visitare numerosi siti, ma il suo ritiro non è stato semplice. All’aeroporto, infatti, il punto di distribuzione indicato sul sito non era presente, quindi ho dovuto ritirare la card in centro a Cracovia. Inoltre, non ci è stato fornito un elenco dei luoghi inclusi. Le biglietterie non esponevano il logo che segnala l’ingresso gratuito. Translate this opinion into English.

The card allows you to visit many sites, but collecting it was not easy. In fact, at the airport, the distribution point indicated on the website was not present, so I had to collect the card in the center of Krakow. In addition, we were not given a list of the places included. The ticket offices did not display the logo indicating free entry. Opinion translated. Show original.

I travelled with my partner

Nov / 21 / 2024

Daniele D Amico

Roma, Italy

I travelled by myself

Card utile con qualche piccola limitazione dovuta esclusivamente agli orari dei musei presenti in città (aprono tardi e chiudono presto, spesso con ultimo ingresso un'ora prima della chiusura). Assolutamente da evitare l'abbinamento col trasporto, non ce n'è bisogno, si raggiunge il 90% delle attrazioni a piedi, per il resto conviene comprare direttamente i biglietti dei nezzi Translate this opinion into English.

Useful card with some small limitations due exclusively to the opening hours of the museums in the city (they open late and close early, often with last entry an hour before closing). Absolutely avoid combining it with transport, there is no need, you can reach 90% of the attractions on foot, for the rest it is better to buy the tickets directly from the shops Opinion translated. Show original.

I travelled by myself

Aug / 12 / 2024

Anonymous

Roma, Italy

I travelled by myself

No digo que no valga la pena, pero se deben considerar varias cosas: 1- los lunes esta casi todo cerrado; 2-los martes hay muchas actividades incluidas en la KC que son gratuitas.; 3- Casi todas las actividades son muy económicas. Saca bien tu cuenta. si vas de entre miércoles y domingo seguro vale la pena. Translate this opinion into English.

I'm not saying it's not worth it, but there are a few things to consider: 1- on Mondays almost everything is closed; 2- on Tuesdays there are many activities included in the KC that are free; 3- Almost all activities are very cheap. Do your calculations well. If you go between Wednesday and Sunday it's definitely worth it. Opinion translated. Show original.

I travelled by myself

Dec / 30 / 2023

Anonimo

Italy

La card è sicuramente molto utile, ti evita di dover fare tanti biglietti singoli, sia per entrare a musei e mostre, ma anche per i mezzi pubblici. Unica pecca: al banco info dove ci siamo recati (Jozefa) avevano fatto fatica a trovare la mia prenotazione perché il codice d'acquisto usato qui è diverso dal loro metodo. Translate this opinion into English.

The card is definitely very useful, it saves you from having to buy many individual tickets, both for entering museums and exhibitions, as well as for public transport. The only downside: at the info desk we went to (Jozefa) they had a hard time finding my reservation because the purchase code used here is different from their method. Opinion translated. Show original.

Sep / 20 / 2023

Maria Laura Marra

Camerano, Italy

I travelled with teenagers

La carta non vale assolutamente il suo prezzo. I musei o le attrazioni incluse ... impossibile farle tutte ... sono cmq molto economiche così come i trasporti ... tra l'altro la città è molto piccola per cui si va dappertutto a piedi. Le attrazioni più interessanti come il Wavel e la miniera di sale non sono incluse. Denari buttati. Errore mio dovevo studiare meglio la cosa.

I travelled with teenagers

Ci dispiace che il servizio offerto non sia stato di suo gradimento. Tuttavia, possiamo confermare che è stato come al solito. Apprezziamo e prendiamo nota dei vostri commenti con l'intenzione di migliorare.

Jan / 31 / 2026

Cecilia

Italy

I travelled with my partner

Rispetto alle informazioni consultate su internet prima dell’acquisto della Card (3 giorni attrazioni e trasporti) le attrazioni incluse erano solo una ventina ed escluse dalla Card alcune attrazione principali come museo underground e la Shindler prima incluse, ma l’ abbiamo scoperto al ritiro della card scannerizzando il QrCode. I musei inclusi sono molto belli ed interessanti e comoda la card soprattutto per i trasporti molto ben organizzati. Spererei in una maggior trasparenza.

Compared to the information consulted online before purchasing the Card (3 days of attractions and transportation), the included attractions were only about twenty, and some main attractions like the underground museum and the Schindler's were excluded from the Card, which we discovered when picking up the card by scanning the QR code. The included museums are very beautiful and interesting, and the card is especially convenient for transportation, which is very well organized. I would hope for greater transparency.

I travelled with my partner

Ci dispiace se qualche aspetto del servizio non è stato di vostro gradimento. Vi ringraziamo e prendiamo nota dei commenti per continuare a migliorare il più possibile.

Dec / 12 / 2025

Anonymous

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Kraków City Pass - Reviews

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